Technical Success Manager
Tasks
- Coordinate training and best practice content creation
- Create adoption insights and risk mitigation plans
- Develop technical strategies for integration
- Guide customers through Zero Trust adoption
- Manage escalations and coordinate resolutions
- Provide technical guidance and best practices
- Serve as post-sales point of contact
Perks/Benefits
- Education reimbursement
- Health plans
- Hybrid work
- Parental leave
- Retirement options
- Vacation and sick time
Skills/Tech-stack
Account Management | CASB | Cloud Services Architecture | Cloud services | Customer Success | Customer success management | DLP | Data Analysis | Escalation management | Infrastructure Solutions | MPLS | Networking | SD-WAN | SWG | Services-Architecture | Technical account management | Troubleshooting | VPN | Web Security | Zero Trust
Education
N/A
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