Technical Success Manager

Tasks

• Anticipate customer challenges
• Collaborate with sales, support, and product teams
• Conduct technical reviews
• Guide customers through Zero Trust adoption
• Identify growth opportunities
• Maintain product knowledge and best practices
• Manage customer stakeholder relationships
• Provide expert technical advice
• Recommend solutions and mitigate risks
• Troubleshoot adoption blockers

Perks/Benefits

• Education reimbursement
• Health plans
• Hybrid work
• In-office perks
• Parental leave options
• Retirement options
• Time off plans

Skills/Tech-stack

Cloud Security | DNS | FTP | FreeBSD | HTTP | LDAP | Linux | MTR | OAuth | Ping | SAML | SASE | SMTP | SSE | TCPIP | Traceroute | Unix | ZTNA