Technical Support Analyst (Tier 2)
Austin, Texas, United States
USD 54K-64K (estimate) Mid-level Full Time
Tasks
- Configure VoIP solutions
- Configure networking and internet services
- Document troubleshooting processes
- Manage backup applications
- Manage virtual machines
- Provide on-site technical support
- Provide remote technical support
- Support cloud and on-premises systems
- Troubleshoot operating systems
- Troubleshoot virtualization environments
Perks/Benefits
Skills/Tech-stack
Appassure | Bash | DHCP | DNS | Datto | Desktop Services | Firewalls | Hyper-V | Linux | MacOS | Microsoft Azure | Networking | Office 365 | Powershell | Python | Rapid Recovery | Remote Desktop | Remote Desktop Services | Routing | Switching | VMware vSphere | Veeam | VoIP | Windows Desktop | Windows server
Education
N/A
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