Technical Support Engineer
Bangalore, IND
INR 3125K-4225K (estimate) Senior-level Full Time
Tasks
- Contribute to product and code changes based on customer use-cases
- Debug complex security and network issues
- Document incident resolutions
- Partner with Engineering for testing and troubleshooting
- Provide feedback to improve products
Perks/Benefits
Skills/Tech-stack
AWS | Automation tools | Azure | Azure Virtual | Azure Virtual Desktop | Citrix | Cloud Networking | Communication skills | Customer support | Firewall | Incident Analysis | Infrastructure automation | Knowledge Base | Knowledge base management | Linux | Network Testing | Problem Solving | Product Testing | SSL Inspection | Security Protocols | Technical Collaboration | Terraform | Troubleshooting | VNets | VPCs | Virtual Desktop | Web Proxy | Windows server | Zero Trust
Education
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