Technical Support Engineer (Messaging Protection-MDO)
Tasks
- Collaborate within and across teams to resolve issues
- Identify potential product defects and escalate
- Improve product processes through issue resolution
- Investigate customer technical issues
- Lead or participate in peer knowledge sharing communities
- Own troubleshoot and solve customer technical issues
- Use troubleshooting tools and practices
Perks/Benefits
Skills/Tech-stack
Antimalware | Customer issue resolution | Defender for Office 365 | Email message header analysis | Exchange Online | Flow analysis | Header Analysis | Impersonation detection | Issue Resolution | Mail Flow | Mail flow analysis | Message header analysis | Microsoft Defender | Microsoft Defender for Office | Microsoft Defender for Office 365 | Office 365 | Phishing | Quarantine policies | Safe Attachments | Safe Links | Security | Spam filtering | Technical Support | Troubleshooting
Regions
Countries
States
Cities
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