Technical Support Engineer
Tasks
- Assist communication and testing for maintenance and releases
- Collaborate with cross-functional teams
- Communicate business impact to product and development teams
- Consult clients to identify root cause
- Escalate issues and drive timely resolution
- Own technical issue resolution
- Qualify and prioritize development issues
- Troubleshoot complex software issues
Perks/Benefits
Skills/Tech-stack
Documentation | ELK | Email technology | LDAP | Networking | REST API | Relational databases | SMTP | SQL
Education
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