Technical Support Engineer
Tasks
- Become an expert on platform functionality
- Collaborate with engineering and product teams
- Document troubleshooting steps and solutions
- Handle customer requests via email and chat
- Provide customer support
- Resolve customer issues
Perks/Benefits
Skills/Tech-stack
Customer support | DNS | Databases | MS SQL | MS SQL Server | MySQL | Networks | Oracle | SQL Server | SSL | Shell | Troubleshooting | Unix
Education
N/A
Related jobs
-
Cloud technologies | Communication skills | Customer support | Data analytics | FirewallCareer development | Flexible schedule | Growth roadmaps | Mentorship | Remote optionsMid-level Full TimeAlcochete, Portugal7h ago
-
APIs | Cloud technologies | Communication | Customer support | Data analyticsFlextime | Growth roadmaps | Mentorship | Professional development | Remote workMid-level Full TimeAlmada, Portugal7h ago
-
APIs | Cloud technologies | Data analytics | Enterprise SaaS | Firewall RulesFlexible schedule | Growth roadmaps | Mentorship | Remote options | TechtalksMid-level Full TimePonta Delgada, Portugal7h ago
-
API | Cloud technologies | Data analytics | English | FirewallMentorship | Personalized growth plans | Remote and office options | Team activity budgets | Training sessionsMid-level Full TimeFaro, Portugal7h ago
-
APIs | Cloud technologies | Communication skills | Data analytics | Enterprise SaaSFlexible schedule | Growth roadmaps | Mentorship | Professional development | Remote optionsMid-level Full TimeBraga, Portugal7h ago
-
APIs | Cloud technologies | Communication skills | Customer support | Firewall ConfigurationMentorship | Personalized growth | Remote and office work | Team activities | TechtalksMid-level Full TimeLisboa, Portugal7h ago
-
Telecom Sector | IAM Engineer / Python Developer EUR 42K-49KIAM | KPI modeling | Linux | MySQL | PythonEntry-level Full TimeLisboa, Lisboa, Portugal7d ago
-
Senior-level Full TimeLisboa, Lisboa, Portugal7d ago
-
Technical Support Engineer - SCIM Identity RON 258K-387KAutomation | Customer support | Diagnostic tools | Technical Consulting | TroubleshootingSenior-level Full TimeLisbon, Lisbon, PT; Amman, Amman Governorate, …7d ago
-
Telecom Sector | IAM Engineer / Python Developer EUR 42K-49KIAM | KPI modeling | Linux | MySQL | PythonEntry-level Full TimeLisboa, Lisboa, Portugal8d ago
-
Intune Technical Support Engineer EUR 68K-68KCustomer Service | Intune | MDM platforms | OS deployment | PKI InfrastructureEntry-level Full TimeLisbon, Lisbon, PT15d ago
-
Mid-level Full TimeLisbon, Lisbon, Portugal17d ago
-
Cloud & Infrastructure Engineer EUR 50K-74KAWS | Azure | Azure Monitor | CloudWatch | CollaborationBenefits plan | Remote work | Work equipmentSenior-level Full TimeLisbon, Portugal17d ago
-
Technical Support Engineer - Entra ID RON 295K-387KADFS | Active Directory | Authentication Protocols | Authorization Protocols | Azure Active DirectorySenior-level Full TimeLisbon, Lisbon, PT; Bucharest, Bucharest, RO18d ago
-
Senior-level Full TimeLisboa, Lisboa, Portugal21d ago
-
Technical Support Specialist EUR 45K-50KCRM | Communication | Customer Service | Knowledge Management | MultitaskingMid-level Full TimeLisbon, Portugal21d ago
-
Active Directory | Authentication | Certificates | Collaboration | CommunicationFlexible work schedule | Work from home optionExecutive-level Full TimeLisbon, Lisbon, PT22d ago
-
Active Directory | Automation | Bash | Cloud infrastructure | Commerce systemsMid-level Full TimePorto, Porto, Portugal24d ago
-
Sr. Security Engineer (Portugal) EUR 60K-65KAWS | Azure | Bash | Cloud Platforms | DNSHybrid work | Workplace collaborationSenior-level Full TimePortugal25d ago
-
Senior-level Full TimeLisbon, Lisbon, PT25d ago
-
API | Cloud technologies | Communication | Data analytics | EnglishCompetitive pay | Education budget | Fitness budget | Growth roadmaps | MentorshipMid-level Full TimeCoimbra, Portugal30d ago
-
APIs | Cloud technologies | Customer support | Data analytics | EnglishCompetitive pay | Educational budget | Fitness budget | Growth roadmaps | MentorshipMid-level Full TimeFaro, Portugal30d ago
-
APIs | Cloud technologies | Communication | Data analytics | Enterprise SoftwareCompetitive pay | Educational budget | Fitness budget | Flextime | Growth roadmapsMid-level Full TimeAlcochete, Portugal30d ago
-
Technical Support Engineer - Intune EUR 68K-68KActive Directory | Cloud Computing | Customer support | Problem Solving | Product knowledgeEntry-level Full TimeLisbon, Lisbon, PT30d ago