Technical Support Engineer - Security & Compliance (Cloud Protection)
Tokyo, Tokyo, JP; Osaka, Osaka, JP
JPY 3672K-8000K (estimate) Senior-level Full Time
Tasks
- Communicate with customers by email and phone
- Investigate support cases
- Maintain support documentation
- Perform security and compliance troubleshooting
- Provide QA related feedback to development teams
- Resolve customer technical issues
- Support security products
- Validate issues using lab testing
Perks/Benefits
Skills/Tech-stack
AI Security | Azure | CASB | CNAPP | CSPM | CWPP | Cloud Operations | Debugging | DevSecOps | HAR analysis | Identity Security | Incident Response | Microsoft 365 | Microsoft Security | Microsoft Security Copilot | Packet Analysis | Performance Tuning | Reproducibility Testing | SIEM | Security Copilot | Troubleshooting
Education
N/A
Regions
Countries
Cities
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