Technical Support Engineer
Tasks
- Advise customers on technical solutions
- Coach and mentor others
- Collaborate within and across teams
- Develop automation techniques and diagnostic tools
- Drive product/process improvement
- Investigate customer technical issues
- Investigate product defects with engineering and supportability teams
- Lead readiness programs and technical coaching
- Own troubleshoot and solve complex customer technical issues
Perks/Benefits
- N/A
Skills/Tech-stack
Active Directory | Azure | Azure Compute | Azure Fabric | Azure Networking | Azure Storage | CDN | DNS | Geo-redundancy | HTTPS | Linux | Load Balancing | NAT | OSI | Ping | Routing | Security | TCPIP | Traceroute | VPN | Virtual machine | Virtualization | Windows | Wireshark
Education
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