Technical Support Engineer - Windows
Tasks
- Collaborate on cross-team issues
- Collect and analyze troubleshooting data
- Develop technical documentation
- Escalate complex issues
- Implement support process improvements
- Mentor new support engineers
- Participate in case discussions
- Resolve technical problems
- Share best practices
- Troubleshoot customer issues
Perks/Benefits
- N/A
Skills/Tech-stack
Automation tools | Azure Local | Customer Service | Data Analysis | Event Log analysis | Event log | Kubernetes | Log Analysis | Network tracing | Performance Monitoring | Problem Solving | Troubleshooting | Windows
Education
N/A
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