Technical Support Engineer
Tasks
- Debug complex security/network problems
- Document incident resolutions
- Provide feedback to engineering operations
- Provide phone/email consultation
- Reproduce customer issues
- Test solutions with engineering
- Troubleshoot security network issues
Perks/Benefits
- Education reimbursement
- Health plans
- Hybrid work
- In-office perks
- Parental leave options
- Retirement options
- Time off plans
Skills/Tech-stack
DLP | Firewalls | IPSec | MPLS | NGFW | Networking | Packet Capture | SD-WAN | SSL | SWG | Sandboxing | Security Proxies | Troubleshooting | VPN | WAN optimization
Education
N/A
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