Technical Support Engineering IC4
Irving, TX, US; Charlotte, NC, US; Fargo, ND, US
USD 85K-185K Senior-level Full Time
Tasks
- Build communities and share knowledge
- Collaborate within and across teams
- Conduct technical coaching and mentoring
- Drive product improvements
- Investigate product defects and develop diagnostics
- Leverage troubleshooting tools
- Own and troubleshoot complex customer technical issues
Perks/Benefits
Skills/Tech-stack
Automation Techniques | Behavior Analysis | Browser Developer Tools | Collaboration | Customer Service | Developer tools | Endpoint behavior | Endpoint behavior analysis | HTTP traffic | HTTP traffic analysis | Microsoft Purview | Microsoft Purview Security and Compliance | Network traces | Networking protocols | Regular Expressions | Security and Compliance | Traffic analysis | Troubleshooting
Regions
Countries
States
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