Technical Support Engineering Manager - Azure AI & Governance

RON 124K-186K (estimate) Mid-level Full Time Found 18d ago

Tasks

• Analyze team readiness
• Coordinate cross-team technical resolutions
• Develop team expertise and training
• Ensure customer communication
• Improve product and process
• Lead support engineering team
• Manage customer relationships
• Proactively engage with high-value customers
• Resolve complex technical issues
• Track resolution speed and remove roadblocks

Perks/Benefits

• N/A

Skills/Tech-stack

AI Concepts | AI and cloud platforms | Automation tools | Cloud Platforms | Customer communication | Customer support | Knowledge of AI | Knowledge of AI and cloud platforms | Monitoring and escalation | Problem Solving | Process Improvement | Product Management | Stakeholder collaboration | Team leadership | Technical Troubleshooting