Technical Support Engineering Manager
Tasks
- Build and optimize operational processes
- Collaborate with Product for feedback and documentation
- Develop technical standards and processes
- Lead support team in troubleshooting cloud systems
- Lead technical reviews and systemic issue reduction
- Mentor and develop support engineers
- Partner with Engineering on root-cause analysis
Perks/Benefits
- Dental insurance
- Disability insurance
- Health insurance
- Office setup reimbursement
- Paid Holidays
- Remote work
- Unlimited PTO
- Vision insurance
Skills/Tech-stack
APIs REST | APIs REST OAuth | APIs REST OAuth SAML | Azure | Cloud Platforms | Cloud Platforms (AWS | Data Pipelines | Distributed Systems | GCP | Logging and Monitoring | OAuth SAML | Python Bash | SQL/noSQL | SaaS architectures | Scripting (Python | Scripting Python Bash
Education
Related jobs
-
Security Engineer, Access Security Team USD 123K-174KAccess Control | Access Management | Attack Path | Attack path modeling | Automated remediationEntry-level Full TimeNew York, NY, USA4h ago
-
API Design | CI/CD | Component design | Distributed Systems | Frontend architectureDental insurance | Financial benefits | Medical insurance | Vision insuranceSenior-level Full TimeSanta Clara, California, United States R11h ago
-
Senior Frontend Software Engineer – React, TypeScript, GraphQL (Machine Identity Management) - hybrid USD 150K-194KAPI Design | Debugging | Distributed Systems | GraphQL | MicroservicesDental insurance | Hybrid work | Medical insurance | On-call rotation | Vision insuranceSenior-level Full TimeSanta Clara, California, United States R11h ago
-
Senior Frontend Software Engineer – React, TypeScript, GraphQL (Machine Identity Management) - hybrid USD 150K-194KAPI Design | Distributed Systems | GraphQL | Microservices | Performance optimizationSenior-level Full TimeSanta Clara, California, United States R11h ago
-
API Integration | AWS | Ansible | Azure | CI/CDSenior-level Full TimeSanta Clara, California, United States11h ago
-
AWS | Ansible | Azure | CI/CD | CertificatesSenior-level Full TimeSanta Clara, California, United States12h ago
-
Ansible | Autoscaling | CI/CD | Cloud Native | ContainerizationSenior-level Full TimeSanta Clara, California, United States R12h ago
-
Software Engineer SME (TS/SCI with Poly Required) USD 187K-318KAWS | Anaconda | Apache NiFi | Azure | Azure MicroservicesMid-level Full TimeMcLean, Virginia, United States18h ago
-
Mid-level Full TimeOmaha, NE18h ago
-
Information Security Operations Lead/Manager USD 135K-195KAWS | Access Management | Active Directory | Azure | CASB401k matching | Dental insurance | Employee referral bonus | Flexible work opportunities | HolidaysSenior-level Full TimeCarmel, Indiana, United States18h ago
-
Staff Production Engineer (Cloud Platform & Reliability – Machine Identity Security) - hybrid USD 181K-226KAKS | AWS | Ansible | ArgoCD | AzureSenior-level Full TimeSanta Clara, California, United States R18h ago
-
API Design | AWS | Azure | CI/CD | Certificate managementSenior-level Full TimeSanta Clara, California, United States19h ago
-
Mid-level Full TimeFrisco, TX, United States R19h ago
-
APIs | Distributed Systems | Go | Integration Testing | JavaDental insurance | Financial benefits | Health insurance | Mentorship | Vision insuranceMid-level Full TimeSanta Clara, California, United States20h ago
-
ACME | API | Concurrency | Data Modeling | Distributed SystemsDental insurance | Equity benefits | Medical insurance | Vision insuranceSenior-level Full TimeSanta Clara, California, United States22h ago
-
Principal Platform & Security Engineer USD 136K-204KAWS | Azure | CI/CD | Cloud Cost Management | Cost ManagementSenior-level Full TimeSanta Monica, CA, United States23h ago
-
Senior Staff Software Engineer, AI/ML, Security USD 262K-365KAdversarial Machine Learning | Artificial Intelligence | Cloud Architecture | Cloud Computing | Data PrivacySenior-level Full TimeKirkland, WA, USA; Seattle, WA, USA1d ago
-
Sales Engineer - South East US USD 140K-170KAPI Integration | AWS | Access Management | Azure | Case managementSenior-level Full TimeNC, US1d ago
-
Product Security Engineer USD 117K-146KAWS | Active Directory | Adversary simulation | Azure | Burp Suite401k match | Commuter benefits | Dependent Care Savings Account | Education assistance program | Employee assistance programMid-level Full TimeRemote, United States R1d ago
-
Senior Advanced DevOps Engineer USD 149K-158KAWS | Access Management | Ansible | Ansible Playbooks | Application Security401k matching | Employee resource groups | Every other Friday off | Flex Time Off | Flexible scheduleSenior-level Full TimeBoulder, CO, United States1d ago
-
Systems Engineer 2 USD 83K-126KActive Directory | Architectural Diagrams | Azure | Cloud technologies | Data Center TechnologiesRetirement matching 403b | Vacation time starting day 1Entry-level Full TimeFresno, CA, United States1d ago
-
Manager, General Information Technology USD 135K-216KAWS | Azure | CDC | Data Integrity | ETL100 percent remoteSenior-level Full TimeUnited States R1d ago
-
Senior-level Full TimeUSA - Berkeley, MO, United States1d ago
-
Director, IT SOX Compliance USD 167K-225KAWS | Access Management | Agile | Application Controls | ArcherExecutive-level Full TimeDallas-Coppell/Vari, United States1d ago
-
API Security | APIs | AWS | AWS CloudFormation | Application SecuritySenior-level Full TimeUSA-MN Mounds View South, United States1d ago