Technical Support Engineering - Windows Server Management
San José, San José Province, CR
USD 83K-183K (estimate) Mid-level Full Time
Tasks
- Assist in readiness programs
- Collaborate on cross-team issues
- Contact customers for understanding
- Develop support content
- Document technical work
- Identify defects
- Identify support needs
- Mentor new engineers
- Participate in case discussions
- Perform product troubleshooting
- Provide product feedback
- Resolve technical issues
- Review complex issues
- Share knowledge
- Suggest process improvements
- Utilize troubleshooting tools
Perks/Benefits
Skills/Tech-stack
Active Directory | Admin Center | Azure Arc | Azure Portal | Azure Stack | Azure Stack HCI | Backup and Restore | Containers | DNS | Failover Clustering | Group Policy | Hyper-V | ISCSI | Kubernetes | MMC | MPIO | Networking | Powershell | RSAT | Resource Management | Server Manager | Server management | Stack HCI | Storage troubleshooting | Storport | Troubleshooting | VSS | Windows Admin | Windows Admin Center | Windows Failover Clustering | Windows server | Windows server management
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