Technical Support Engineering - Windows Support & Azure
San José, San José Province, CR
USD 83K-183K (estimate) Entry-level Full Time
Tasks
- Collaborate on technical issues
- Develop support readiness content
- Document technical work
- Identify and escalate defects
- Mentor new engineers
- Participate in case discussions and triage
- Provide feedback on product and process improvement
- Share knowledge and best practices
- Troubleshoot and resolve customer issues
Perks/Benefits
- N/A
Skills/Tech-stack
Automated Tools | Azure | Collaboration | Customer communication | Documentation | Network trace | Network trace analysis | Problem Solving | Technical Support | Trace analysis | Troubleshooting | Windows server
Education
N/A
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