Technical Support Engineering - Windows Support & Azure
San José, San José Province, CR
USD 117K-250K (estimate) Senior-level Full Time Found 9d ago
Tasks
- Collaborate across teams
- Communicate complex scenarios to diverse audiences
- Contribute to product feedback
- Create knowledge base articles
- Develop automation techniques
- Investigate product bugs
- Participate in case triage
- Perform complex troubleshooting
- Troubleshoot complex customer issues
Perks/Benefits
Skills/Tech-stack
APP-v | AVD | Applocker | Automation | Azure | Azure Cloud | Cross-team | Cross-team Collaboration | Customer support | Event Viewer | FSLogix | Incident Resolution | Microsoft Azure | Microsoft Azure Cloud | Network trace | Network trace analysis | Product Feedback | Remote Desktop | Remote Desktop Protocol | Team Collaboration | Technical Communication | Trace analysis | Troubleshooting | Universal Print | W365 | WinRM | Windows Management | Windows server
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