Technical Support Specialist
Remote, United States
R
USD 38K-61K Mid-level Full Time Found 12d ago
Tasks
- Apply knowledge of software and hardware
- Assist with system setup and troubleshooting
- Attend training on new technology
- Collaborate with team members
- Create accounts in Alarm.com
- Document customer interactions
- Guide diagnostic processes
- Maintain knowledge of technology trends
- Process and close service cases
- Schedule service visits
- Troubleshoot customer concerns
Perks/Benefits
- Dental
- Disability insurance
- FSA/HSA
- Life insurance
- Medical
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision
- Voluntary benefits
Skills/Tech-stack
Communication | Customer Service | Decision Making | Diagnostic skills | Empathy | Microsoft Office | Organization | Patience | Persuasion | Technical knowledge | Troubleshooting
Education
Language: en |
Views: 0 |
Clicks: 0
Related jobs
-
Professional Services Specialist USD 100K-110KAPI | Customer communication | Firewalls | Hardware Configuration | Multicasting401k matching | Dental benefits | Employee stock purchase | Incentive bonus | Medical benefitsMid-level Full TimeIllinois, US Offsite, United States R3d ago
-
Business Continuity | Chaos Engineering | Cloud Native | Communication | ComplianceEmployee networks | Great Place to Work certification | Office amenities | Paid parental leave | Professional developmentMid-level Full TimeUSA CA Remote, United States R4d ago
-
Technical Support Engineer USD 80K-84KBash | Cloud Environments | Customer communication | Data Center Networks | Data centerHealth insurance | Paid time off | Recognition programs | Retirement plans | Stock optionsMid-level Full TimeRemote, United States R9d ago