Technology Operations Engineer

Tasks

• Collaborate with information security
• Conduct root cause analysis
• Drive Tier 2 demand reduction
• Ensure audit and compliance alignment
• Handle identity lifecycle provisioning
• Implement automation tooling
• Implement conditional access policies
• Improve service desk documentation workflows
• Maintain device compliance standards
• Manage endpoint platforms
• Operate identity platforms
• Perform incident response remediation
• Provide escalation support
• Support SSO MFA and RBAC
• Support access management
• Support patching and configuration management

Perks/Benefits

• N/A

Skills/Tech-stack

Access Management | Automation | Cause analysis | Conditional Access | Device Compliance | Endpoint Security | Entra ID | ITSM | Intune | Jira Service | Jira Service Management | MFA | Powershell | Provisioning | RBAC | Root Cause Analysis | Root cause | SDN | SSO | Service Management | Zero Trust