Technical Support Engineer (Remote, NZD)
NZD Remote, New Zealand
R
NZD 99K-134K (estimate) Mid-level Full Time Found 4d ago
Tasks
- Assist in shifts and holidays
- Collaborate with product and engineering teams
- Communicate with stakeholders
- Create knowledge articles
- Fix bugs and improve products
- Handle escalations
- Identify root causes
- Learn new technologies
- Manage time to meet goals
- Mentor colleagues
- Support global customers
- Troubleshoot issues
Perks/Benefits
- Competitive benefits
- Employee networks
- Generous leave policies
- Professional growth opportunities
- Vibrant culture
- Wellness programs
Skills/Tech-stack
API REST | Analytical Skills | Application diagnosis | Authentication | Cloud Platforms | Communication skills | Container Management | Customer support | Database | Debugging | Docker | Elasticsearch | Kafka | Knowledge sharing | Kubernetes | Linux | Log Management | Logical thinking | Mac | Networking | Operating Systems | Query Language | Regex | SaaS | Script/query language | Security Protocols | Splunk | Troubleshooting | Web Services | Windows | Wireshark
Education
Language: en |
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