T&T Consultant/ Senior Consultant - ETP As A Service/Operate (SAP BASIS + GRC) - TH

Tasks

• Adhere to AMS process and procedures
• Conduct root cause analysis
• Coordinate client communications
• Deliver enhancements
• Develop presentation materials
• Estimate enhancement effort
• Implement permanent fixes
• Lead and coach analysts and consultants
• Lead solution design discussions
• Maintain technical documentation
• Monitor incident fixes
• Participate in continuous improvement
• Perform level 2 AMS support
• Perform level 3 AMS support
• Perform problem management
• Prepare and develop proposals
• Resolve production incidents
• Support development of work products
• Support project application delivery
• Troubleshoot production incidents

Perks/Benefits

• Client Site Assignment
• Rotation support schedule
• Travel opportunity

Skills/Tech-stack

ABAP | Agile | Apex | C plus plus | Cause analysis | Cloud | DevOps | ITIL | Incident Management | Integration Testing | Java | JavaScript | On-premise | Problem Management | Project Management | Root Cause Analysis | Root cause | SAP Basis | SAP ECC | SAP GRC | SAP S4HANA | SQL | Service Level | Service Level Agreement | Test Data | Waterfall