T&T Consultant/Senior Consultant - ETP As A Service/Operate (SAP GRC) - SEA

Tasks

• Comply with AMS processes and client IT policies
• Conduct root cause analysis
• Deliver permanent fixes
• Develop documentation and presentation materials
• Estimate enhancement effort
• Lead and coach analyst and consultant staff
• Lead solution design discussions
• Maintain operational documentation
• Participate in continuous improvement initiatives
• Perform problem management
• Plan end to end enhancements
• Provide AMS support for escalated issues
• Resolve incidents and monitor fixes
• Support application implementation
• Support proposal development for business development
• Troubleshoot production incidents

Perks/Benefits

• Client site rotation

Skills/Tech-stack

Agile | Cause analysis | Cloud Computing | Effort Estimation | Incident Management | Integration | On-premise | Problem Management | Production Incident Management | Root Cause Analysis | Root cause | SAP ECC | SAP GRC | SAP S4HANA | Solution design | Test Data | Testing | Waterfall