Security Engineer (L1)
IND, Bhubaneswar-West, India
INR 606K-833K (estimate) Entry-level Full Time
Tasks
- Assist in implementing remedies
- Collaborate with stakeholders
- Configure and monitor configuration items
- Coordinate repairs and requests
- Document incident resolution
- Escalate unresolved incidents
- Identify and resolve incidents
- Identify problems proactively
- Investigate problems using tools
- Log incidents accurately
- Maintain support process
- Monitor service delivery against SLAs
- Provide feedback to clients
- Provide remote technical support
- Update knowledge articles
Perks/Benefits
Skills/Tech-stack
Cause analysis | Cisco | Configuration Management | Firewall | IDS | IPS | Incident Management | Knowledge Base | Knowledge base management | Microsoft | Proxy | Remote Support | Root Cause Analysis | Root cause | Security technologies | Troubleshooting
Education
Roles
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