Customer Delivery Manager
Tasks
- Conduct customer training sessions
- Configure and deploy security platform
- Coordinate cross-functional execution
- Create onboarding playbooks and guides
- Develop and manage project plans timelines deliverables
- Drive adoption and satisfaction
- Facilitate discovery sessions
- Follow IAM and Zero Trust best practices
- Lead customer onboarding delivery
- Lead identity integrations
- Manage customer migrations and environment setup
- Manage project lifecycle from kickoff to go-live
- Monitor project health mitigate risks
- Surface feedback to product and engineering
- Translate customer goals into milestones
- Troubleshoot API authentication and configuration
Perks/Benefits
- N/A
Skills/Tech-stack
API Integration | Access Management | Active Directory | Azure Active Directory | Bash | Customer Onboarding | CyberArk | Documentation | ISO 27001 | Identity and Access Management | Identity and access | OAuth | Okta | Ping Identity | Playbook Development | Powershell | Project Management | Python | REST API | Risk Management | SAML | SOC 2 | SaaS | Stakeholder management | Technical Implementation | Training | Troubleshooting | Zero Trust
Education
N/A
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