Workplace Engineer (Microsoft 365 & Endpoint Management)
Tasks
- Act as Tier 3 escalation point for endpoint issues
- Apply analytical and problem-solving skills to resolve technical challenges
- Collaborate with external partners for troubleshooting and support
- Design and implement Modern Workplace solutions
- Develop and maintain documentation and operational procedures
- Execute non-standard service requests
- Lead global Workplace Engineering initiatives
- Maintain up-to-date knowledge of Workplace technologies and trends
- Serve as subject matter expert for device management and policies
- Support Mergers & Acquisitions activities related to device migration and policy standardization
Perks/Benefits
- Comprehensive benefits
- Continuous learning
- Flexible schedule
- Hybrid work model
- Multinational environment
Skills/Tech-stack
Android | Autopilot | Azure AD | Compliance policies | Configuration profiles | Device Management | Endpoint Management | Endpoint Security | Entra ID | IOS | ITSM | Microsoft 365 | Microsoft Intune | Mobile Device Management | Project coordination | ServiceNow | Technical Communication | Troubleshooting | Windows 10 | Windows 10/11 | Windows Update
Education
Roles
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