Workplace Support Engineer
Tasks
- Administer VM lifecycle
- Collaborate with technical teams
- Execute operational housekeeping
- Identify improvement opportunities
- Maintain knowledge base articles
- Manage application and software deployment
- Manage networking and segmentation
- Monitor and manage incidents and service requests
- Monitor environment KPIs and system health
- Participate in UAT and automation initiatives
- Perform golden image management
- Support follow-the-sun operations
- Support security and performance
- Troubleshoot VDI issues
- Use monitoring tools and coordinate support
Perks/Benefits
- N/A
Skills/Tech-stack
AD GPO | Access Management | Analytical Skills | Automation | Azure | Azure Cloud | Azure DevOps | EMS | Entra ID | FSLogix | Federation | Golden Image | Golden image management | ITSM | Identity and Access Management | Identity and access | Image Management | Intune | Kerberos | MFA | Microsoft AD | Microsoft Defender | Monitoring Tools | Networking | Office 365 | Omnissa Horizon | Persistent VMs | Powershell | SAML | SSO | ServiceNow | TCP/IP | Troubleshooting | VDI Support | VM Management | VSphere ESXi | Windows OS | Windows server
Education
N/A
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