Product Support Engineer
Noida Berger Tower, India
INR 1200K-1600K (estimate) Mid-level Full Time
Tasks
- Coordinate service changes with customers
- Diagnose and analyze customer environment
- Guide customers on product usage
- Implement patches and releases
- Investigate and reproduce service issues
- Plan and implement product updates
- Provide technical support to customers
- Recommend solutions and workarounds
- Troubleshoot and resolve customer issues
Perks/Benefits
Skills/Tech-stack
API Testing | APIs | AWS | Azure | Bash | CSS | Cloud services | File System | File system management | HTML | HTTPS | IPv4 | IPv6 | Issue Tracking | Kubernetes | Linux | Log Analysis | OIDC | Performance Tuning | Python | SAML | SSH | System management | System monitoring | TCP/IP | TLS | VMware
Education
N/A
Roles
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