Technical Support Engineer, India
Tasks
- Collaborate with global support R and D delivery and product teams
- Guide customers and partners on product installation and troubleshooting
- Implement support methodologies and tools
- Maintain and update knowledge base
- Provide customer support via email phone and webcasts
- Support 24x7 operations under pressure
Perks/Benefits
Skills/Tech-stack
Checkpoint | Cisco | Firewall administration | Fortinet | Juniper | Linux | Network Security | Troubleshooting | Unix
Education
N/A
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