A diamond in the rough... Not your average nerd

Dynamic and client-centric IT/Cybersecurity Leader with over a decade of experience in network operations, service delivery, and customer service excellence. Proven expertise in managing service providers, ensuring high network availability, and driving operational excellence. A magnetic personality with a track record of fostering collaborative innovation, team development, and client success.

 •        Dynamic Leadership: Renowned for crafting inventive work methods, excelling in clear communication, and fostering a culture of innovation, excellence, and collaboration.

•        Client-Centric Approach: Dedicated to ensuring high-quality engagement and successful resolution, from initial contact through all phases of client and user interaction.

•        Technical Proficiency: Skilled in the design, implementation, configuration, support, and troubleshooting of complex IT environments and network security solutions across various technologies and platforms.

•        Security Awareness Advocate: Instrumental in planning and implementing comprehensive security awareness training programs, reinforcing the cybersecurity culture.

•        Customer Service Excellence: Over two decades of commitment to customer service, excelling at relationship building and adapting to dynamic environments.

•        Leadership & Development: Extensive leadership experience in recruitment, interviewing, hiring, training, goal setting, team development, coaching, and career development.

Eager to join a forward-thinking organization where I can leverage my expertise to enhance cybersecurity measures, promote security awareness, and drive initiatives that align with strategic goals and foster a balanced, team-oriented culture.