Sr Specialist Cybersecurity - IAM Operations with (AI Expertise is MUST)
Tasks
- Apply AIOps for alert correlation and automated triage
- Automate next best actions in Flow Designer
- Build dashboards SOPs and runbooks
- Cluster incidents and detect anomalies
- Conduct root cause analysis
- Configure ServiceNow predictive intelligence models
- Coordinate major incident response
- Document corrective actions and preventive fixes
- Enforce RBAC and least privilege
- Forecast trends and improve routing recommendations
- Fulfill access requests
- Integrate AI outputs into workflows and notifications
- Maintain test coverage with ATF regression suites
- Manage joiner mover leaver processes
- Measure model performance and tune retraining
- Monitor instance health and integrations
- Operate ITIL incident problem change knowledge management
- Own IAM operations
- Perform post incident review and continuous improvement
- Restore services during outages
- Set confidence thresholds and human in the loop fallbacks
- Support authentication and MFA
- Triage ServiceNow incidents and problems
- Tune AI Search and improve Virtual Agent knowledge retrieval
- Validate releases with smoke checks and rollback
Perks/Benefits
- N/A
Skills/Tech-stack
AI Search | AIOps | Access Control | Access Control Lists | Access Management | Access requests | Anomaly Detection | Audit Logging | Business Rules | CMDB | CMDB CI | CMDB CI Mapping | Confidence Thresholds | Data Quality | Data labeling | Flow Designer | Human-in-the-loop | ITIL | Identity and Access Management | Identity and access | Incident Clustering | IntegrationHub | Joiner-Mover-Leaver | LDAP | MFA | MID Server | MLOps | Machine Learning | Model Monitoring | Model retraining | Now Assist | Precision and Recall | Predictive Intelligence | RCA | REST API | Role-Based Access | Role-Based Access Control | SOAP | SSO | Script Includes | ServiceNow | The Loop | Virtual Agent
Education
N/A
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