Customer Success Architect, Cortex
Tasks
- Act as product SME
- Assist customers with product questions
- Collaborate with product and engineering teams
- Develop articles and guides for customers
- Drive customer ROI and value
- Optimize customer security infrastructure
- Provide customer training
- Troubleshoot customer issues
- Write scripts for customer requests
Perks/Benefits
Skills/Tech-stack
AWS | Azure | Cloud Computing | Cloud platform | EDR | Enterprise Security | Google Cloud | Google Cloud Platform | IT systems | JavaScript | Linux | Python | SIEM | SOAR | Scripting | Security operations | SoC | XDR
Education
N/A
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