Microsoft Teams Administrator (Support, Operations & Telephony)
Tasks
- Administer Microsoft Teams
- Configure Microsoft Teams telephony
- Develop automation with Power Automate
- Develop automation with PowerShell
- Implement Teams governance security and compliance
- Integrate Microsoft Teams with Microsoft 365
- Maintain documentation and runbooks
- Manage user provisioning and policies
- Monitor service performance and health
- Provide Tier 3 support for Microsoft Teams incidents
Perks/Benefits
- N/A
Skills/Tech-stack
Calling Plans | Dial plans | Direct Routing | Exchange Online | Microsoft 365 | Microsoft Teams | OneDrive for Business | Operator Connect | Power Automate | Powershell | SLA tracking | SharePoint Online | Teams telephony | Voice Policies
Education
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