Administrateur poste de travail - H/F
Tasks
- Administer Active Directory and GPO
- Analyze incidents before escalation
- Assist ITIL shift left processes
- Automate tasks with PowerShell
- Collaborate with IT teams to anticipate incidents
- Handle escalated incidents
- Maintain N1 and N2 solution documentation
- Manage Windows 10 and Windows 11 environments
- Resolve complex endpoint incidents
- Support application and endpoint asset management
- Track support metrics and escalation rates
Perks/Benefits
- Employee committee benefits
- Extra RTT
- Health insurance
- Hybrid work
- Meal benefits
- Training opportunities
- Transportation allowances
Skills/Tech-stack
Active Directory | Documentation | Easyvista | Group Policy | ITIL | ITSM | IVANTI | Incident Management | MDT | Office 365 | Powershell | Qualys | Remedy | SCCM | SLA | WDS | Windows 10 | Windows 11
Education
Bachelor of Engineering | Bachelor of Science | Master of Science
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