CRM Administrator

Tasks

• Administer Salesforce CRM platform
• Configure CRM system settings
• Create and maintain dashboards and standard reports
• Define CRM data entry protocols
• Document system changes and data standards
• Ensure compliance with data protection privacy regulations
• Facilitate BD and marketing data alignment
• Generate reports for leadership and stakeholders
• Handle CRM integrations
• Import and manage CRM data
• Maintain CRM data governance standards
• Maintain audit trails and access controls
• Maintain consistent reporting definitions
• Manage duplicate and data validation processes
• Manage user roles and permissions
• Monitor CRM health and perform audits
• Support business development pipeline tracking
• Support marketing lead capture and segmentation

Perks/Benefits

• Bilingual English Spanish proficiency

Skills/Tech-stack

CRM | Dashboards | Data Governance | Data Import | Data Modeling | Data Quality | Data Validation | Excel | Integrations | Power BI | Reporting | SQL | Salesforce | Tableau