Support Engineer
Tasks
- Configure federated authentication
- Coordinate issue escalations
- Create and maintain knowledge base articles
- Improve customer support processes
- Maintain appliance fleet health
- Provision configure appliances
- Resolve customer support cases
- Troubleshoot SAML ADFS Azure AD
- Troubleshoot customer issues
Perks/Benefits
Skills/Tech-stack
ADFS | AWS | Ansible | Azure AD | Infrastructure as Code | Linux | Microsoft Azure | Microsoft Azure AD | Networking | Python | SAML | SQL | Terraform | “as-code”
Education
Roles
Regions
Countries
States
Cities
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