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Technical Support Engineer (Remote)

Johannesburg, South Africa R

ZAR 800K-960K (estimate) Senior-level Full Time

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Found 1d ago

Tasks

Apply ITIL and ITSM best practices
Create and maintain client documentation
Deliver cloud infrastructure and security support
Fulfill service requests
Handle change management
Lead infrastructure modernization projects
Manage incidents
Manage problems
Mentor and provide technical leadership
Perform infrastructure and security assessments
Provide proactive improvements
Troubleshoot complex incidents

Perks/Benefits

Skills/Tech-stack

Backup solutions | Change Management | Firewalls | Fortigate | Fortinet | Hybrid Cloud | Hyper-V | ITIL | ITSM | Identity Security | Incident Management | Malware protection | Microsoft 365 | Microsoft Azure | Microsoft Copilot | Office 365 | Power Automate | Problem Management | Ransomware Protection | Resilience | Routers | Service Requests | Switches | TCP/IP | VLAN | VMware

Education

N/A

Roles

Consultant | Engineer | IT | IT Services Consultant | Services Consultant | Support Engineer | Technical Support | Technical Support Engineer

Regions

Countries

States

Cities

Johannesburg, Gauteng, ZA

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