Manager, Network & Security Operations
Tasks
- Collaborate with engineering to operationalize new tools with strong handoffs
- Coordinate triage and resolution with L1 L2 teams and managed service partners
- Coordinate with vendors and managed service partners to ensure timely resolution
- Develop automation for issue detection and operational efficiency
- Ensure alignment with technology change and security standards
- Improve alert quality tooling integration and operational workflows
- Lead incident response for major network and security platform incidents
- Lead internal and external operational specialists and coach technical practitioners
- Perform post incident reviews and implement systemic fixes
- Provide L3 escalation support for network and security tooling issues
- Support compliance audits risk assessments and vulnerability remediation planning
Perks/Benefits
- Career development
- Company matching pension plan
- Education reimbursement
- Employee discounts
- Employee recognition programs
- Health and dental benefits
- Mental health benefit
- Share ownership program
- Volunteer day
Skills/Tech-stack
Alert management | Ansible | Automation | Change Management | DevSecOps | Incident Management | Incident Response | Incident Triage | Incident review | Infrastructure as Code | Integration | Major Incident | Major incident management | Network Troubleshooting | Operational workflow | Post-incident review | Scripting | Security incident | Security incident response | Security standards | Terraform | Vulnerability Management | “as-code”
Education
Associate Degree | Bachelor of Engineering | Bachelor of Science
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