Support Analyst
Tasks
- Administer security technologies
- Assist with security engagements
- Escalate customer problems
- Implement security whitelisting for false positives
- Manage tickets by SLA
- Perform change impact analysis
- Perform system and platform health checks
- Repair security issues
- Support security incidents
- Troubleshoot customer issues
Perks/Benefits
- 401k
- Additional paid time off
- Certification and hands on training
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Identity theft protection and assistance
- Income Protection Disability
- Legal services
- Life insurance
- Medical insurance
- Occasional travel
- Remote work
- Two weeks vacation
- Vision insurance
Skills/Tech-stack
Cisco | CrowdStrike | DNS | Darktrace | Duo | EDR | Email Security | Hyper-V | Linux | Microsoft Defender | Mimecast | Network Analytics | Network Protocols | Proofpoint | Secure Network | Secure Network Analytics | SentinelOne | Service Level | Service Level Agreement | Tenable | Ticket management | Umbrella | VMware
Education
N/A
Regions
Countries
States
Cities
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