IT Support Engineer / System Administrator (Level 2)
Tasks
- Apply endpoint protection and security policies
- Configure Microsoft Intune policies
- Coordinate escalations with logs and context
- Create support playbooks
- Improve system stability
- Manage Entra ID access roles
- Reduce ticket volume with automation and process improvements
- Resolve IT issues end to end
- Support hybrid identity and device integration
- Troubleshoot SharePoint and M365 permissions
- Troubleshoot VPN and WiFi connectivity
- Validate dependencies across device identity and network
Perks/Benefits
Skills/Tech-stack
Active Directory | Azure Active Directory | Conditional Access | Endpoint protection | Entra Conditional Access | Entra ID | Microsoft 365 | Microsoft Azure | Microsoft Azure Active Directory | Microsoft Entra | Microsoft Entra Conditional Access | Microsoft Entra ID | Microsoft Intune | Network Troubleshooting | Palo Alto | Palo Alto Networks | SharePoint | VLAN | VPN | WiFi | Windows Active Directory
Education
N/A
Roles
Administrator | Engineer | IT | IT Support | IT Support Engineer | Support Engineer | System Administrator
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