Team Lead - Brand Protection Services

Tasks

• Allocate analyst capacity across client accounts
• Analyze counterfeit trademark infringement brand impersonation
• Collaborate with technology teams on tool enhancements
• Define monitoring scope and reporting frameworks
• Design and iterate client reporting dashboards and templates
• Develop SOPs and quality checklists
• Generate proactive intelligence alerts
• Handle client escalations
• Identify patterns trends and emerging threats
• Implement QA processes
• Improve monitoring methodologies and analytical frameworks
• Lead mentor and manage brand protection analysts
• Manage client relationships and service reviews
• Oversee continuous monitoring across digital channels
• Own end to end monitoring service delivery
• Produce weekly monthly quarterly performance reports
• Provide data driven enforcement recommendations
• Review and quality assure monitoring reports
• Set team objectives and KPIs
• Stay current with emerging brand threats and platforms
• Use brand monitoring platforms and OSINT tools

Perks/Benefits

• N/A

Skills/Tech-stack

Brand Impersonation | Brand Monitoring | Brand impersonation detection | Counterfeit detection | Data Aggregation | Digital Investigations | Ecommerce Platforms | Grey market analysis | IP monitoring | Impersonation detection | Market Analysis | OSINT | Quality Assurance | Reporting dashboards | Trademark infringement