Customer Success Manager
Tasks
- Build and maintain stakeholder maps
- Create success plan documentation
- Deliver quarterly business reviews
- Drive customer adoption through success plans
- Lead customer onboarding
- Monitor adoption metrics and customer health
- Run customer cadence meetings
- Send written follow ups and ensure next steps
- Translate customer needs into internal requests
Perks/Benefits
- 401k
- Commuter plan access
- Dental insurance
- Health insurance
- Home office stipend
- Long-term disability insurance
- Paid time off
- Public holidays
- Referral bonus
- Remote work stipend
- Short-term Disability Insurance
- Travel policy
- Vision insurance
Skills/Tech-stack
API Integration | B2B SaaS | Change Management | Customer Onboarding | Customer Success | Customer adoption | Customer success planning | Discovery questioning | Enablement programs | Enterprise stakeholder mapping | Health Monitoring | Project Management | QBR execution | Risk Management | SCIM | SSO | Stakeholder management | Stakeholder mapping | Success planning | Webhooks
Education
N/A
Regions
Countries
States
Cities
Related jobs
-
IT Security Manager USD 115K-125KAssessment Reports | Audit management | Cybersecurity Framework | Governance Risk | Governance Risk and ComplianceFree SEPTA commute | Health coverage | Paid Holidays | Paid sick leave | Paid vacationMid-level Full TimePhiladelphia, PA, United States22h ago
-
Technical Program Manager, Technology Cyber Security USD 192K-278KBuilding Management | Building Management Systems | Control Systems | Cyber Security | Data centerSenior-level Full TimeRedmond, WA, USA; Papillion, NE, USA1d ago
-
AI Security | Cross-Functional Collaboration | Cross-functional | Cybersecurity | Functional collaborationMid-level Full TimeBoulder, CO, USA1d ago
-
Manager, Cybersecurity Operations Center USD 118K-166KAdvanced Analytics | Automation | Business Continuity | Business Continuity Planning | Change ManagementBackground check required | Competitive benefits package | Hybrid work options | Professional developmentSenior-level Full TimeJersey City, New Jersey, United States1d ago
-
Senior Technical Program Manager (Active Clearance) USD 144K-191KAI/ML | Applied Probability | Artificial Intelligence | Confluence | EstimationHealth benefits | Recovery supportSenior-level Full TimeBroomfield, Colorado, United States1d ago
-
Project Manager - Cybersecurity USD 60K-80KAgile | Change Control | Issue management | Jira | MS Project401k | Dental insurance | Flexible spending account | Flexible work location | Health insuranceMid-level Full TimeUS - NC - Home Office, …1d ago
-
Associate Director, Incident Response and Forensics USD 131K-175KBudget Management | Cross-functional | Cross-functional leadership | Cyber incident | Cyber incident lifecycleMid-level Full TimeAmericas, US-PA, King of Prussia, CSL …1d ago
-
Senior Program Manager – Information Security USD 119K-140KAgile | Dependency management | Hybrid project management | Issue management | Jira401k match | Adoption Assistance | Healthcare (Medical Dental Vision) | Life insurance | Long-term disabilitySenior-level Full TimeMinneapolis, MN, United States1d ago
-
Security Manager USD 112K-155K800-53 | AWS GuardDuty | AWS Security | AWS Security Hub | Access ManagementMid-level Full TimeWashington D.C., DC, USA (All Remote) R1d ago
-
Briefing | Client engagement | Cybersecurity | Cybersecurity trend analysis | Data AnalysisDependent care | Paid leave | Professional development | Secret clearance support | Tuition assistanceMid-level Full TimeUSA, VA, Arlington (1550 Crystal Dr …1d ago
-
Administrative Business Partner USD 96K-136KApps Script | Artificial Intelligence | Executive support | Gemini | Google SheetsBonus | Equity | Health benefits | Paid time offMid-level Full TimeMountain View, California1d ago
-
Systems Engineer (Expert) USD 146K-234KAgile | Architecture traceability | Cloud Computing | Cloud Service | Cloud Service WorkflowSenior-level Full TimeSaint Louis, Missouri, United States1d ago
-
Technology Operations Enablement Lead USD 135K-216KAWS | Access Control | Access Management | Automation | AzureHybrid work | Limited travel | On-call supportSenior-level Full TimeMiami Lakes, FL, United States1d ago
-
Systems Engineer (Expert) #784 USD 146K-234KArchitecture traceability | Artificial Intelligence | Automation | Big Data | Cloud servicesSenior-level Full TimeSpringfield, Virginia, United States1d ago
-
Security Manager USD 100K-180KClassified Information | Classified information handling | DISS | Derivative Classification | DoD SecurityHealth insurance | Paid time off | Retirement benefits | Wellness benefitsMid-level Full TimeCamp Smith, HI1d ago
-
Recall Campaign Administration Program Manager USD 129K-176KBudget Management | Business Analytics | Cause analysis | Dashboarding | Data ManagementSenior-level Full TimeAuburn Hills, MI, United States2d ago
-
Cyber Data Protection Senior Manager - MSFT Purview USD 217K-271KCCPA | Compliance Manager | Data Classification | Data Governance | Data Lifecycle ManagementSenior-level Full TimeArlington, VA, United States2d ago
-
Cyber Operate Manager USD 97K-179K800-53 | Access Governance | Agile | Application Security | AutomationMid-level Full TimeChicago, Illinois, United States; Dallas, Texas, …2d ago
-
CyberArk Operate - Manager USD 130K-241K800-53 | AWS EC2 | AWS IAM | AWS Secrets | AWS Secrets ManagerMid-level Full TimeNew York, New York, United States2d ago
-
Identity Security - Sr. Customer Success Manager - East USD 120K-165KAccess Control | Access Management | Account Management | Business Continuity | Cloud Computing401k | Daily catered lunches | Dental insurance | Employee recognition programs | Holiday partiesSenior-level Full TimeNew York City Metro2d ago
-
Technical Program Manager USD 104K-166KAgile | Backlog Management | Deployment | Project Management | Project SchedulingSenior-level Full TimeUnited States2d ago
-
Expert Level Systems Engineer USD 146K-234KAnalysis of Alternatives | Artificial Intelligence | Automation | Big Data | Cloud ComputingBonus plan | Employee benefits coverage | Paid time offSenior-level Full TimeChantilly, VA, United States2d ago
-
800-53 | AWS | AWS GovCloud | Audit Findings Tracking | Audit RemediationAbility to obtain CBP background investigation | Active secret clearance | U.S. CitizenshipSenior-level Full TimeRemote, United States R2d ago
-
Information Systems Security Manager USD 134K-163K800-53 | ACAS | Authorization to Operate | Compliance Scanning | Continuous Monitoring401k match | Dental insurance | Disability insurance | Fitness membership reimbursement | Flexible spending accountsMid-level Full TimeFort Collins, CO, United States2d ago
-
Audit management | Compliance Management | Cyber Governance | Cybersecurity | Evidence collection401k plan | Dental insurance | Disability insurance | Health insurance | Life insuranceMid-level Full TimeAtlanta GA - 303 Peachtree Center …2d ago