Blockchain Security AI Application Support Engineer

Tasks

• Automate support task triage and reporting
• Bridge end users and engineering with clear updates
• Build AI tools and agents for support automation
• Coordinate disaster recovery testing
• Deconstruct new blockchains and DApps for impact analysis
• Ensure production stability and availability
• Evaluate blockchain and DApp supportability
• Improve monitoring tools and processes
• Manage post resolution follow ups
• Manage preproduction and staging environments
• Perform root cause analysis
• Triage application alerts

Perks/Benefits

• Extended leave
• Hybrid/Remote flexibility
• Medical insurance
• Remote work option
• Visa card provided

Skills/Tech-stack

Artificial Intelligence | Blockchain technology | Cause analysis | Confidential Computing | Cryptography | Disaster Recovery | EVM | Go | Incident Management | Language Models | Large Language Models | Machine Learning | Monitoring | Node.js | Problem Management | Python | Root Cause Analysis | Root cause | Rust | Smart contracts | Solana