Senior Technical Support Engineer
Tasks
- Analyze production incidents and perform root cause analysis
- Communicate with end users to explain issues and solutions
- Coordinate with engineering and devsecops teams for IAM support
- Debug and troubleshoot break fix issues
- Publish knowledge articles and technical documents
- Resolve incidents within service levels
Perks/Benefits
- N/A
Skills/Tech-stack
Access Management | Groovy | Identity and Access Management | Identity and access | Integration | JavaScript | Linux | PostgreSQL | Postman | Python | REST | SOAP | SQL | Shell | Single Sign-On | Unix | Windows
Education
N/A
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