Customer Success Engineer (UAE)

Tasks

• Create and track support tickets
• Design, configure, and implement platform
• Differentiate feature requests from bug reports
• Drive product adoption and usage
• Execute customer proof of concept
• Lead technical design workshops
• Provide customer training and enablement
• Serve as voice of customer to engineering and product management
• Share knowledge with decision makers
• Troubleshoot and resolve production issues

Perks/Benefits

• Collaborative work environment
• Equity
• Flexible time zones
• UAE relocation requirements

Skills/Tech-stack

AWS CloudHSM | AWS KMS | Azure Key Vault | Certificate management | Cloud KMS | Container Technologies | Cryptography | Database Encryption | Encryption | Google Cloud | Google Cloud KMS | HSM | IBM Key Protect | KMIP | Key Management | Key Protect | Key Vault | PKCS #11 | Project Management | Proof of Concept | Scripting | Systems administration | Tokenization | Troubleshooting