Senior IT Support Administrator
Tasks
- Administer Microsoft 365 services
- Coach IT support team members
- Coordinate workplace technology stakeholders and vendors
- Create SOPs build guides and knowledge base articles
- Deploy and update macOS software
- Drive continuous improvement and automation
- Enforce endpoint security standards
- Maintain Windows imaging provisioning and patch management
- Maintain asset inventory and lifecycle controls
- Maintain macOS provisioning compliance and patching
- Manage Intune device enrollment and policies
- Manage endpoint compliance and encryption
- Manage identity and access controls
- Own end user services delivery
- Serve as technical escalation point for incidents
- Support ITIL incident problem and change management
Perks/Benefits
- Life assurance
- Local discounts
- Lunch allowance
- Paid holiday
- Parking
- Private medical insurance
- Team building opportunities
- Wellness allowance
Skills/Tech-stack
Access Management | Active Directory | Azure Active Directory | Change Management | Conditional Access | Device Compliance | Endpoint Encryption | Endpoint Management | Entra ID | Exchange Online | ITIL | Identity and Access Management | Identity and access | Imaging | Incident Management | Intune | MacOS | Microsoft 365 | Microsoft Teams | Multi-Factor | Multi-Factor Authentication | OneDrive | Patch Management | Powershell | Problem Management | Service Level | Service Level Agreements | SharePoint Online | Software Deployment | Windows
Education
N/A
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