Administrateur Senior ServiceNow
Tasks
- Administer ServiceNow platform
- Apply ITIL best practices in ServiceNow
- Automate processes with GlideScript
- Implement software updates and bug fixes
- Integrate ServiceNow with third-party systems via REST and SOAP
- Manage ServiceNow configuration
- Manage ServiceNow version upgrades and patches
- Monitor performance and resolve technical issues
- Optimize workflows using Flow Designer
- Train and mentor junior team members
Perks/Benefits
- N/A
Skills/Tech-stack
Ansible | CMDB | Flow Designer | GlideScript | ITIL | ITOM | ITSM | JavaScript | Jenkins | Performance Analytics | REST API | SOAP API | ServiceNow
Education
N/A
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