IT Technical Support

Tasks

• Administer internal networks
• Deliver cybersecurity awareness sessions
• Follow up on issue resolution
• Install and upgrade software and hardware
• Maintain surveillance systems
• Maintain user computer systems
• Manage IT hardware assets
• Monitor system performance
• Provide help desk support
• Resolve LAN/WAN issues
• Run preventive maintenance
• Set backup plans
• Track and document resolutions in knowledge base
• Troubleshoot computer system issues
• Update software and security

Perks/Benefits

• Cybersecurity awareness sessions

Skills/Tech-stack

Cyber Security | DVR | Help desk | Local Area Network | MS SQL | Microsoft Excel | Microsoft Office | Microsoft Services | Network cabling | Network fundamentals | Surveillance systems | Wide Area Network | Windows 8 | Windows server