NetOps System Administrator Shift Lead
Tasks
- Analyze incident data
- Collect metrics and trending data
- Direct incident response triage escalation resolution
- Document incident and operational procedures
- Ensure service design transition and operations alignment
- Govern operational documentation standards
- Lead shift personnel
- Maintain network infrastructure availability
- Monitor network performance
- Prepare operational briefings and performance metrics
- Use ticketing platforms for incident management
Perks/Benefits
- 401k matching
- Education and Training
- Employee assistance program
- Generous leave policy
- Life insurance
- Long-term disability
- Medical, dental & vision coverage
- Short-term disability
- Wellness program
Skills/Tech-stack
Cloud Computing | Containerization | Grafana | Hybrid Cloud | Incident Management | Jira | Jira Service | Jira Service Manager | LDAP | Lightweight Directory Access Protocol | Linux | Metabase | NetApp | Network Monitoring | RedHat Linux | SSO | Service Design | Service Manager | Service Transition | ServiceNow | Single Sign-On | VMware | Virtualization
Education
Bachelor of Arts | Bachelor of Engineering | Bachelor of Science
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