Support Engineer
Tasks
- Building internal tooling automation
- Diagnosing API integration issues
- Escalating issues to product engineering
- Investigating reproducing and documenting issues
- Participating in on call incident response
- Providing technical support for escalated customer issues
- Supporting data workflow investigations
- Triaging incoming bugs and technical issues
- Troubleshooting webhook failures
- Using observability and monitoring for error detection
Perks/Benefits
Skills/Tech-stack
API Integration | AWS CDK | Alerting | Angular | CI/CD | Chromatic | Database Queries | GitHub Actions | GraphQL | Log Monitoring | MongoDB | Node.js | Observability | PHP | React | Storybook | Trpc | TypeScript | Webhooks
Education
N/A
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