Senior Escalation Engineer
Tasks
- Analyze network topologies
- Conduct root cause analysis
- Debug kernel level tracing
- Ensure SLA compliance
- Monitor system performance
- Orchestrate multiple high priority cases
- Provide stakeholder status updates
- Recommend network architecture changes
- Resolve complex customer escalations
- Troubleshoot Linux systems
Perks/Benefits
Skills/Tech-stack
AWS | Azure | GCP | HTTP | Hyper-V | Kernel tracing | Linux | NAT | Packet Capture | Performance Monitoring | Python | Routing | SMB | Suricata | Switching | TCP/IP | TCPDump | TLS/SSL | Unix | VLAN | VMware ESXi | VPN | Wireshark | Yara | Zeek
Education
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